Core services

Core services

At the heart of our firm, our core capabilities comprise a wide-ranging suite of knowledge, skills, and expertise that enable us to deliver world-class consultancy services. This expertise encompasses strategy, operations, technology, and finance – critical domains that form the bedrock of today’s dynamic business landscape.

We pride ourselves on our ability to respond and adapt to changing market dynamics, continuously refining our core capabilities to meet the evolving needs of our clients. With a firm commitment to delivering valuable insights and innovative solutions, we go beyond addressing complex business challenges to foster sustainable growth and enhance organizational performance.

Below, we invite you to explore our key areas of expertise in more detail.

Strategic Performance Management: Partnering with government, semi-government, public sector organizations, and private sector businesses to develop and implement performance goals and management systems custom-tailored to their unique operational contexts.

Strategic Initiatives: We assist with the design and management of strategic initiatives that align with an organization’s mission and goals. Leveraging our comprehensive understanding of both the public and private sectors, we ensure that these initiatives are practical, effective, and set for success.

Risk Management: With a keen understanding of the distinct challenges faced by government, semi-government, public sector organizations, and private sector businesses, we provide tailored risk management solutions. Our strategies encompass identifying, assessing, and prioritizing risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unforeseen events.

Supply Chain Strategy and Advisory: Providing strategic advice to optimize the flow of goods and services, thereby improving the overall performance of supply chains within the complex environments of governmental entities and private sector businesses.

Project Management and Advisory: Leaning on deep expertise to manage, advise, and execute projects effectively, guiding organizations toward successful project completion within specified timelines and budgets.

Quality Management Strategy: Assisting entities across the public and private sectors in developing and maintaining quality management systems that exceed stakeholder expectations and align with their organizational goals.

Change Management: We support organizations through significant transitions, helping to design and implement change management strategies that maximize adoption, minimize resistance, and ensure that changes are lasting and impactful. In both the public and private sectors, managing change effectively is crucial for maintaining efficiency, service quality, and employee morale during times of transition.

C-Level Strategic Advisory: Serving as a trusted advisor to senior executives across sectors, offering guidance on strategic initiatives, risk management, and corporate governance, with an emphasis on alignment with organizational goals and compliance with applicable regulations and best practices.

High-Level Executive Advisory: Providing highly customized advisory services for individuals in key decision-making positions. Our services cover areas like strategic decision-making, personal brand management, leadership, governance, and other crucial aspects of their roles and responsibilities. This offering is based on absolute confidentiality and discretion, ensuring our clients can confidently rely on our insights and advice.

Strategic planning: Develop and implement effective strategies aligned with business goals and objectives.
Organizational design: Design and optimize organizational structure and processes to improve efficiency and effectiveness.

Financial analysis: Provide in-depth understanding for making informed business decisions.
Data analytics: Analyze and interpret data for informed decision-making, identifying sales trends and key metrics.

Innovation: Develop and implement innovative ideas to drive business growth.

Assessment and optimization: Assess operations, identify areas for improvement, and develop strategies to increase efficiency and reduce costs.

Investment attraction and business expansion: Attract investment and facilitate business expansion through market evaluation and advisory on regulatory compliance.

Supervision and compliance: Ensure compliance with legal and regulatory requirements through audits, risk management strategies, and ethical policies.

Strategic Business Development: Implement comprehensive strategies for enhancing business growth for the public, governmental, and private sectors. This involves identifying new market opportunities, developing business partnerships, and increasing revenue streams.

Partnership and Alliances: Develop and manage strategic partnerships and alliances for public, governmental, and private sectors that can expand market reach, improve operational efficiency, and boost competitiveness.

Revenue Growth Strategies: Design and execute strategies aimed at increasing revenue and market share for public, governmental, and private sectors, which includes diversifying income streams and optimizing pricing models.

Strategic Media, Marketing & Public Relations Consultancy: Leveraging a comprehensive understanding of your organization’s mission and goals, we develop and execute strategic communications plans that resonate with your target audience and advance your strategic objectives.

Market Research: Utilizing industry-leading research tools and techniques, we gain insights into the behavior and needs of your target audience, informing the development of tailored marketing strategies.

Crisis Management: Preparing for potential crisis situations by formulating proactive strategies and response plans that protect your organization’s reputation and maintain the trust of your stakeholders.

Stakeholder Engagement: Identifying key stakeholders and developing tailored strategies for effective two-way communication. This includes public consultations and leveraging social media for active engagement.

Performance Monitoring & Evaluation: Utilizing established KPIs to measure the effectiveness of media, marketing, and PR efforts, providing valuable feedback and allowing for necessary adjustments to strategy implementation.

Customer experience: Develop and implement customer experience strategies that increase satisfaction, loyalty, and advocacy.

Project Management Consulting: As project management experts, we offer comprehensive consulting services to public and private sector clients, helping them plan, manage, and execute projects of all scales and complexities.

Strategic Project Planning: We assist in formulating strategic project plans, defining objectives, setting timelines, and allocating resources effectively. Our strategic insights ensure that projects align with broader organizational goals and visions.

Process Improvement and Optimization: We identify and enhance business processes to streamline operations and increase efficiency. This includes conducting thorough process audits, recommending improvements, and guiding clients through the implementation of these changes.

Risk Assessment and Mitigation: We provide comprehensive risk assessments and create robust mitigation strategies. Our services include identifying potential project risks, quantifying their impacts, and developing plans to mitigate these risks effectively.

Project Performance Evaluation: We evaluate project performance against established objectives, timeframes, and budgets. Our approach enables clients to track project progress accurately, manage issues promptly, and achieve desired outcomes.

Quality Management: We assist clients in implementing quality management systems that ensure their products or services meet or exceed expectations. This includes identifying quality improvement opportunities, conducting quality audits, and advising on quality management best practices.

Stakeholder Management: We help clients navigate complex stakeholder environments, ensuring effective communication and promoting productive relationships. Our strategies aid in stakeholder engagement, conflict resolution, and the achievement of project objectives.

Change Management: We provide expert guidance on managing change within projects, including the introduction of new processes, technologies, or organizational structures. We assist in managing the human side of these changes to minimize resistance and maximize adoption.

Procurement and Supply Chain Management: We advise on procurement strategies and supply chain management, helping to optimize the flow of goods and services within projects. This includes advising on vendor selection, contract negotiation, and supply chain optimization.

Project Management Training and Development: We provide tailored project management training programs to enhance the skills of your team. Our programs cover a range of topics, from foundational project management principles to advanced methodologies and tools.

Digital Transformation: Facilitate the adoption and implementation of new digital technologies for public, governmental, and private sectors, aiming to enhance business operations and customer experiences and drive organizational growth. This includes implementing cloud solutions, automating processes, and digitizing services.

Artificial Intelligence (AI) Integration: Guide organizations in the seamless integration of AI technologies, such as machine learning, natural language processing, and predictive analytics, into their existing systems to drive efficiency, improve decision-making, and create competitive advantages.

Data Analytics: Leverage data to drive strategic decision-making, improve operational efficiency, and optimize customer engagement. This involves implementing data management systems, developing data governance policies, and utilizing predictive analytics.

Cybersecurity: Enhance the security of digital assets by implementing robust cybersecurity measures. This includes risk assessment, developing security strategies, and ensuring compliance with relevant regulations.

IT Strategy and Governance: Develop IT strategies and structures that align with organizational objectives and efficiently manage IT investments. This includes IT policy development, portfolio management, and service management.

Digital Innovation: Help organizations stay ahead of the curve by exploring and adopting emerging digital trends and technologies. This includes areas like blockchain, the Internet of Things (IoT), and virtual/augmented reality.

Entertainment Consultancy: Our services span the public and private sectors in the entertainment field, aiming to optimize operations, enhance production processes, and develop effective marketing and distribution strategies.

Regulatory Compliance and Governance: We assist clients in navigating the intricate regulatory environment of the entertainment sector. This includes conducting compliance audits, advising on risk management strategies, and developing policies and procedures that promote ethical behavior and industry standards.

Entertainment Strategy and Policy Development: We work closely with entities to develop and implement strategic plans that align with their vision and goals. This includes designing entertainment offerings, developing inclusive programs, and building strategies to enhance the quality of life and the cultural landscape.

Economic Impact Analysis and Advisory: We provide comprehensive economic impact assessments and advise on initiatives that can stimulate economic growth. This includes strategies to diversify revenue streams, attract foreign direct investment, and support local small and medium-sized enterprises (SMEs).

Content and Production Consulting: From concept to production, we assist clients in enhancing their content creation process, optimizing production procedures, and developing innovative distribution strategies. This includes rights management, licensing agreements, and marketing strategies.

Job Creation and Talent Development: We provide strategic insights and practical solutions to foster job creation and talent development in the entertainment sector. This includes skills gap analysis, training program design, and talent management strategies.

Community Engagement and Event Management: We assist clients in organizing and managing entertainment events, fostering community engagement, and tailoring experiences to cater to diverse audiences.

Market Research and Surveys: Utilizing our strong research capabilities, we gather and analyze data to inform decision-making. This includes conducting market surveys, studying consumer behavior, and analyzing entertainment trends to provide actionable insights.

Travel and tourism: With a focus on both private and public sectors, we help our clients in the travel and tourism industry optimize their operations, improve customer experiences, and boost profitability. This includes assessing and enhancing destination management, advising on sustainable tourism practices, and building strategic marketing and branding initiatives.

Policy development and implementation: Assisting government entities and ministries, we formulate, evaluate, and implement strategic tourism policies to drive sustainable growth. Our services include tourism master planning, sector strategy development, and investment facilitation, all while preserving the region’s authenticity and cultural heritage.

Stakeholder Engagement: We facilitate meaningful collaborations between government bodies, private entities, and local communities to encourage inclusive growth. This includes initiating public-private partnerships and developing community engagement strategies to promote sustainable tourism practices.

Tourism Product Development: From concept to execution, we provide comprehensive support for tourism product development. This includes identifying potential tourism products, conducting feasibility studies, and supporting the implementation and marketing of these products to ensure their success in the market.

Tourism Workforce Development: We assist in building the capacity of the tourism workforce by identifying skill gaps, designing training programs, and promoting talent development initiatives.

Investment Attraction: We offer support in attracting investment and facilitating business expansion in the travel and tourism industry. This includes evaluating potential markets, advising on market entry strategies, and providing guidance on regulatory compliance and risk management.

Market Research and Surveys: Leveraging our strong research capabilities, we help clients gather and analyze data to inform strategic decisions. This includes conducting market surveys, analyzing tourism trends, consumer behavior, and providing actionable insights.

Risk Management and Compliance: We help clients navigate the complex regulatory environment of the tourism sector, ensuring compliance with legal requirements. This includes conducting compliance audits, advising on risk management strategies, and developing policies and procedures that promote ethical behavior and sustainable tourism practices.

Travel and tourism: Optimize operations and improve customer experience in the travel and tourism industry.

Surveys and research: Gather and analyze data to inform business decisions, including conducting surveys and analyzing market trends.


With our diverse capabilities, we can tailor our services to meet your unique needs. Explore our case studies to see our expertise in action, or Contact us to discuss how we can support your business.

Core services

At the heart of our firm, our core capabilities comprise a wide-ranging suite of knowledge, skills, and expertise that enable us to deliver world-class consultancy services. This expertise encompasses strategy, operations, technology, and finance – critical domains that form the bedrock of today’s dynamic business landscape.

We pride ourselves on our ability to respond and adapt to changing market dynamics, continuously refining our core capabilities to meet the evolving needs of our clients. With a firm commitment to delivering valuable insights and innovative solutions, we go beyond addressing complex business challenges to foster sustainable growth and enhance organizational performance.

Below, we invite you to explore our key areas of expertise in more detail.

Management Consultancy

Strategic Performance Management: Partnering with government, semi-government, public sector organizations, and private sector businesses to develop and implement performance goals and management systems custom-tailored to their unique operational contexts.

Strategic Initiatives: We assist with the design and management of strategic initiatives that align with an organization’s mission and goals. Leveraging our comprehensive understanding of both the public and private sectors, we ensure that these initiatives are practical, effective, and set for success.

Risk Management: With a keen understanding of the distinct challenges faced by government, semi-government, public sector organizations, and private sector businesses, we provide tailored risk management solutions. Our strategies encompass identifying, assessing, and prioritizing risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unforeseen events.

Supply Chain Strategy and Advisory: Providing strategic advice to optimize the flow of goods and services, thereby improving the overall performance of supply chains within the complex environments of governmental entities and private sector businesses.

Project Management and Advisory: Leaning on deep expertise to manage, advise, and execute projects effectively, guiding organizations toward successful project completion within specified timelines and budgets.

Quality Management Strategy: Assisting entities across the public and private sectors in developing and maintaining quality management systems that exceed stakeholder expectations and align with their organizational goals.

Change Management: We support organizations through significant transitions, helping to design and implement change management strategies that maximize adoption, minimize resistance, and ensure that changes are lasting and impactful. In both the public and private sectors, managing change effectively is crucial for maintaining efficiency, service quality, and employee morale during times of transition.

C-Level Strategic Advisory: Serving as a trusted advisor to senior executives across sectors, offering guidance on strategic initiatives, risk management, and corporate governance, with an emphasis on alignment with organizational goals and compliance with applicable regulations and best practices.

High-Level Executive Advisory: Providing highly customized advisory services for individuals in key decision-making positions. Our services cover areas like strategic decision-making, personal brand management, leadership, governance, and other crucial aspects of their roles and responsibilities. This offering is based on absolute confidentiality and discretion, ensuring our clients can confidently rely on our insights and advice.


Business Consultancy

Strategic planning: Develop and implement effective strategies aligned with business goals and objectives.
Organizational design: Design and optimize organizational structure and processes to improve efficiency and effectiveness.

Financial analysis: Provide in-depth understanding for making informed business decisions.
Data analytics: Analyze and interpret data for informed decision-making, identifying sales trends and key metrics.

Innovation: Develop and implement innovative ideas to drive business growth.

Assessment and optimization: Assess operations, identify areas for improvement, and develop strategies to increase efficiency and reduce costs.

Investment attraction and business expansion: Attract investment and facilitate business expansion through market evaluation and advisory on regulatory compliance.

Supervision and compliance: Ensure compliance with legal and regulatory requirements through audits, risk management strategies, and ethical policies.


Business Development Consultancy

Strategic Business Development: Implement comprehensive strategies for enhancing business growth for the public, governmental, and private sectors. This involves identifying new market opportunities, developing business partnerships, and increasing revenue streams.

Partnership and Alliances: Develop and manage strategic partnerships and alliances for public, governmental, and private sectors that can expand market reach, improve operational efficiency, and boost competitiveness.

Revenue Growth Strategies: Design and execute strategies aimed at increasing revenue and market share for public, governmental, and private sectors, which includes diversifying income streams and optimizing pricing models.


Media and Marketing Consultancy

Strategic Media, Marketing & Public Relations Consultancy: Leveraging a comprehensive understanding of your organization’s mission and goals, we develop and execute strategic communications plans that resonate with your target audience and advance your strategic objectives.

Market Research: Utilizing industry-leading research tools and techniques, we gain insights into the behavior and needs of your target audience, informing the development of tailored marketing strategies.

Crisis Management: Preparing for potential crisis situations by formulating proactive strategies and response plans that protect your organization’s reputation and maintain the trust of your stakeholders.

Stakeholder Engagement: Identifying key stakeholders and developing tailored strategies for effective two-way communication. This includes public consultations and leveraging social media for active engagement.

Performance Monitoring & Evaluation: Utilizing established KPIs to measure the effectiveness of media, marketing, and PR efforts, providing valuable feedback and allowing for necessary adjustments to strategy implementation.

Customer experience: Develop and implement customer experience strategies that increase satisfaction, loyalty, and advocacy.


Project Management Consultancy

Project Management Consulting: As project management experts, we offer comprehensive consulting services to public and private sector clients, helping them plan, manage, and execute projects of all scales and complexities.

Strategic Project Planning: We assist in formulating strategic project plans, defining objectives, setting timelines, and allocating resources effectively. Our strategic insights ensure that projects align with broader organizational goals and visions.

Process Improvement and Optimization: We identify and enhance business processes to streamline operations and increase efficiency. This includes conducting thorough process audits, recommending improvements, and guiding clients through the implementation of these changes.

Risk Assessment and Mitigation: We provide comprehensive risk assessments and create robust mitigation strategies. Our services include identifying potential project risks, quantifying their impacts, and developing plans to mitigate these risks effectively.

Project Performance Evaluation: We evaluate project performance against established objectives, timeframes, and budgets. Our approach enables clients to track project progress accurately, manage issues promptly, and achieve desired outcomes.

Quality Management: We assist clients in implementing quality management systems that ensure their products or services meet or exceed expectations. This includes identifying quality improvement opportunities, conducting quality audits, and advising on quality management best practices.

Stakeholder Management: We help clients navigate complex stakeholder environments, ensuring effective communication and promoting productive relationships. Our strategies aid in stakeholder engagement, conflict resolution, and the achievement of project objectives.

Change Management: We provide expert guidance on managing change within projects, including the introduction of new processes, technologies, or organizational structures. We assist in managing the human side of these changes to minimize resistance and maximize adoption.

Procurement and Supply Chain Management: We advise on procurement strategies and supply chain management, helping to optimize the flow of goods and services within projects. This includes advising on vendor selection, contract negotiation, and supply chain optimization.

Project Management Training and Development: We provide tailored project management training programs to enhance the skills of your team. Our programs cover a range of topics, from foundational project management principles to advanced methodologies and tools.


IT Consultancy

Digital Transformation: Facilitate the adoption and implementation of new digital technologies for public, governmental, and private sectors, aiming to enhance business operations and customer experiences and drive organizational growth. This includes implementing cloud solutions, automating processes, and digitizing services.

Artificial Intelligence (AI) Integration: Guide organizations in the seamless integration of AI technologies, such as machine learning, natural language processing, and predictive analytics, into their existing systems to drive efficiency, improve decision-making, and create competitive advantages.

Data Analytics: Leverage data to drive strategic decision-making, improve operational efficiency, and optimize customer engagement. This involves implementing data management systems, developing data governance policies, and utilizing predictive analytics.

Cybersecurity: Enhance the security of digital assets by implementing robust cybersecurity measures. This includes risk assessment, developing security strategies, and ensuring compliance with relevant regulations.

IT Strategy and Governance: Develop IT strategies and structures that align with organizational objectives and efficiently manage IT investments. This includes IT policy development, portfolio management, and service management.

Digital Innovation: Help organizations stay ahead of the curve by exploring and adopting emerging digital trends and technologies. This includes areas like blockchain, the Internet of Things (IoT), and virtual/augmented reality.


Entertainment Consultancy

Entertainment Consultancy: Our services span the public and private sectors in the entertainment field, aiming to optimize operations, enhance production processes, and develop effective marketing and distribution strategies.

Regulatory Compliance and Governance: We assist clients in navigating the intricate regulatory environment of the entertainment sector. This includes conducting compliance audits, advising on risk management strategies, and developing policies and procedures that promote ethical behavior and industry standards.

Entertainment Strategy and Policy Development: We work closely with entities to develop and implement strategic plans that align with their vision and goals. This includes designing entertainment offerings, developing inclusive programs, and building strategies to enhance the quality of life and the cultural landscape.

Economic Impact Analysis and Advisory: We provide comprehensive economic impact assessments and advise on initiatives that can stimulate economic growth. This includes strategies to diversify revenue streams, attract foreign direct investment, and support local small and medium-sized enterprises (SMEs).

Content and Production Consulting: From concept to production, we assist clients in enhancing their content creation process, optimizing production procedures, and developing innovative distribution strategies. This includes rights management, licensing agreements, and marketing strategies.

Job Creation and Talent Development: We provide strategic insights and practical solutions to foster job creation and talent development in the entertainment sector. This includes skills gap analysis, training program design, and talent management strategies.

Community Engagement and Event Management: We assist clients in organizing and managing entertainment events, fostering community engagement, and tailoring experiences to cater to diverse audiences.

Market Research and Surveys: Utilizing our strong research capabilities, we gather and analyze data to inform decision-making. This includes conducting market surveys, studying consumer behavior, and analyzing entertainment trends to provide actionable insights.


Travel & Tourism Consultancy

Travel and tourism: With a focus on both private and public sectors, we help our clients in the travel and tourism industry optimize their operations, improve customer experiences, and boost profitability. This includes assessing and enhancing destination management, advising on sustainable tourism practices, and building strategic marketing and branding initiatives.

Policy development and implementation: Assisting government entities and ministries, we formulate, evaluate, and implement strategic tourism policies to drive sustainable growth. Our services include tourism master planning, sector strategy development, and investment facilitation, all while preserving the region’s authenticity and cultural heritage.

Stakeholder Engagement: We facilitate meaningful collaborations between government bodies, private entities, and local communities to encourage inclusive growth. This includes initiating public-private partnerships and developing community engagement strategies to promote sustainable tourism practices.

Tourism Product Development: From concept to execution, we provide comprehensive support for tourism product development. This includes identifying potential tourism products, conducting feasibility studies, and supporting the implementation and marketing of these products to ensure their success in the market.

Tourism Workforce Development: We assist in building the capacity of the tourism workforce by identifying skill gaps, designing training programs, and promoting talent development initiatives.

Investment Attraction: We offer support in attracting investment and facilitating business expansion in the travel and tourism industry. This includes evaluating potential markets, advising on market entry strategies, and providing guidance on regulatory compliance and risk management.

Market Research and Surveys: Leveraging our strong research capabilities, we help clients gather and analyze data to inform strategic decisions. This includes conducting market surveys, analyzing tourism trends, consumer behavior, and providing actionable insights.

Risk Management and Compliance: We help clients navigate the complex regulatory environment of the tourism sector, ensuring compliance with legal requirements. This includes conducting compliance audits, advising on risk management strategies, and developing policies and procedures that promote ethical behavior and sustainable tourism practices.

Travel and tourism: Optimize operations and improve customer experience in the travel and tourism industry.

Surveys and research: Gather and analyze data to inform business decisions, including conducting surveys and analyzing market trends.


 

With our diverse capabilities, we can tailor our services to meet your unique needs. Explore our case studies to see our expertise in action, or Contact us to discuss how we can support your business.

GICC has proven experience, expertise, relevancy, and wisdom across top industries such as public, utility, telecom,
and private sectors.

    We have been working behind-the-scenes for powerful clients—people and entities—in the region. Build an enduring relationship based on trust. We help our clients make substantial improvements in their performance and efficiency, by involving local and international experts, modern management techniques with highly personalized and customized services & strategies that have real value and impact.