Trusted advisor to governments, institutions, and business in the Middle East. Data-driven strategies and fact-based solutions for value impact.
Our most recent insights and case studies on the critical topics in business and leadership.
In this insight, we explore the integral role of governance in shaping the direction of organizations in our increasingly complex and globalized world. We aim to simplify the understanding of this essential concept, highlighting its significance in leading both small and large organizations, as well as public entities, through the maze of modern business and public administration.
Explore the Significance of Procurement: Unveiling Current Trends, Overcoming Challenges, and Unlocking the Path to Excellence. Delve into the world of procurement as we highlight its crucial role, examine prevailing trends, and identify key challenges. Discover insightful recommendations to propel your organization toward procurement excellence and long-term success.
As a business leader, understanding and effectively leveraging data analytics and AI can transform your organization, paving the way for growth, innovation, and long-term success by empowering fact-based decision-making.
This article will explore the principles of responsible AI, the risks and benefits of generative AI, and how to use it responsibly.
We will explore the role of management consulting firms in promoting energy efficiency initiatives and why they are an essential partner for governments looking to achieve their sustainability goals.
In today’s fast-paced digital world, businesses are increasingly recognizing the importance of customer experience. The financial industry, including banking, is no exception. Providing excellent customer experience in the banking sector is crucial for building customer loyalty, driving revenue growth, and staying competitive in the market. In this article, we will explore the importance of customer experience in the banking sector and provide recommendations on how banks can improve their customer experience.
Artificial intelligence (AI) has become increasingly prevalent in the business world, with many organizations using AI tools to automate tasks and gain insights from data. AI has the potential to transform how businesses operate, from improving customer service to streamlining workflows and reducing costs. However, with these benefits come potential risks and challenges that must be carefully considered. This article will explore the benefits and risks of using AI in business and how businesses can navigate this rapidly evolving technology.
In today’s rapidly changing business environment, utility companies face numerous challenges in meeting the evolving needs and expectations of their customers. As new technologies emerge and customers demand more personalized and efficient experiences, utility companies must adapt their customer experience strategies to remain competitive. In this article, we will explore some key strategies and recommendations that utility companies can implement to transform their customer experience, improve customer satisfaction, and drive business growth.
